How To Fix RLB078 - Knowledge Workbench settings are not complete

RLB078 - Overview

• Message type: E = Error

• Message class: RLB - Reuse Library

• Message number: 078

• Message text: Knowledge Workbench settings are not complete

What causes this issue?

The settings for the RFC destinations to display Knowledge Workbench
(KW) documents are not complete.

System Response

The KW documents cannot be displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In table SDOKDOCSP maintain the RFC destination for the area IWBHELP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RLB078 - Knowledge Workbench settings are not complete ?

  The SAP error message RLB078 indicates that the Knowledge Workbench (KWB) settings are incomplete. This error typically arises when the configuration for the Knowledge Workbench is not fully set up, which can prevent users from accessing or utilizing the KWB functionalities effectively.
  
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Configuration: The Knowledge Workbench settings in the SAP system may not be fully configured. This can include missing entries in customizing tables or settings that have not been activated.
  Authorization Issues: Users may not have the necessary authorizations to access certain KWB functionalities, leading to incomplete settings.
  Missing or Incorrect Data: Required data for KWB, such as document types, categories, or other related settings, may be missing or incorrectly defined.
  
  
  Solution:
  To resolve the RLB078 error, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Knowledge Workbench settings.
  Ensure that all necessary settings are completed. This