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How To Fix RIS_ADT012 - User &1 could not be found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RIS_ADT - Class for ADT-related Repository Infosystem messages

  • Message number: 012

  • Message text: User &1 could not be found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RIS_ADT012 - User &1 could not be found ?

    The SAP error message RIS_ADT012 indicates that the user specified (denoted by &1) could not be found in the system. This error typically arises in scenarios where user authentication or user-related data retrieval is involved, such as when accessing certain transactions, reports, or applications within the SAP environment.

    Causes:

    1. User Does Not Exist: The user ID specified does not exist in the SAP system.
    2. User is Inactive: The user account may exist but is inactive or locked.
    3. Authorization Issues: The user may not have the necessary authorizations to access the requested resource.
    4. Incorrect User ID: There may be a typo or error in the user ID being referenced.
    5. Data Synchronization Issues: If the system is integrated with other systems (like an LDAP directory), there may be synchronization issues leading to the user not being recognized.

    Solutions:

    1. Verify User ID: Check the user ID for any typographical errors. Ensure that the correct user ID is being used.
    2. Check User Existence:
      • Use transaction code SU01 to check if the user exists in the system.
      • If the user does not exist, you may need to create the user or ensure that the correct user ID is being referenced.
    3. Check User Status:
      • In transaction SU01, check if the user is active. If the user is locked or inactive, you may need to unlock or activate the user.
    4. Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error. This can be checked using transaction SU53 or by reviewing the user's roles and profiles.
    5. Check System Integration: If the SAP system is integrated with external systems (like an LDAP), ensure that the synchronization is functioning correctly and that the user data is up to date.
    6. Consult with Basis Team: If the issue persists, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.

    Related Information:

    • Transaction Codes:
      • SU01: User Maintenance
      • SU53: Display Authorization Check
    • User Management: Understanding user roles, profiles, and authorizations is crucial for managing user access in SAP.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to user management or the error message in question.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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