How To Fix RIN007 - Could not retrieve list of servers. Exit program.

SAP Error Message - Details

• Message type: E = Error

• Message class: RIN - RSCPINST

• Message number: 007

• Message text: Could not retrieve list of servers. Exit program.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RIN007 - Could not retrieve list of servers. Exit program. ?

  The SAP error message RIN007, which states "Could not retrieve list of servers. Exit program," typically occurs in the context of SAP's Remote Function Call (RFC) or when trying to connect to an SAP system. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the SAP server.
  Configuration Errors: Incorrect configuration settings in the SAP GUI or the RFC destination settings.
  Server Availability: The SAP server may be down or not reachable due to maintenance or other issues.
  Authorization Issues: The user may not have the necessary authorizations to access the server or the required services.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the SAP server.
  SAP System Configuration: Issues with the SAP system configuration, such as missing or incorrect entries in the instance profile.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection to the SAP server is stable and functioning. You can use tools like ping or tracert to test connectivity.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination. Ensure that the settings (like the target host, system number, and client) are correct.
  
  
  
  Check Server Status:
  
  Verify that the SAP server is up and running. You can check the status of the server using transaction SM51 to see if the instance is active.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required services. You may need to consult with your SAP security team.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules or security settings that might be blocking the connection to the SAP server. Ensure that the necessary ports are open.
  
  
  
  SAP System Configuration:
  
  If you have access, check the instance profile and other configuration settings in the SAP system to ensure they are correctly set up.
  
  
  
  Restart SAP GUI:
  
  Sometimes, simply restarting the SAP GUI or the client application can resolve temporary issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available.
  
  
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation for more details on RFC connections and troubleshooting connectivity issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the RIN007 error in your SAP environment.