How To Fix RHPE_WWW004 - Unable to read personal data for &!

SAP Error Message - Details

• Message type: E = Error

• Message class: RHPE_WWW - Advanced HR: Profile Maintenance

• Message number: 004

• Message text: Unable to read personal data for &!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RHPE_WWW004 - Unable to read personal data for &! ?

  The SAP error message RHPE_WWW004 ("Unable to read personal data for &!") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee data in web applications or self-service portals. This error indicates that the system is unable to retrieve personal data for a specific employee or user.
  Causes:
  
  Missing Data: The employee's personal data may not be maintained in the system, or the data may be incomplete.
  Authorization Issues: The user attempting to access the data may not have the necessary authorizations to view the personal data of the specified employee.
  Data Consistency Issues: There may be inconsistencies or errors in the employee master data that prevent it from being read correctly.
  Technical Issues: There could be issues with the underlying database or application server that are preventing data retrieval.
  Incorrect Employee ID: The employee ID or identifier being used may be incorrect or not exist in the system.
  
  Solutions:
  
  Check Employee Data: Verify that the personal data for the specified employee exists and is complete in the SAP system. This can be done by checking the employee master data in transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the personal data of the employee. This may involve checking roles and authorizations in transaction PFCG.
  Data Consistency Check: Run consistency checks on the employee data to identify and rectify any inconsistencies. This may involve using transaction codes like PA03 (Maintain HR Master Data) to correct any issues.
  Technical Troubleshooting: If the issue persists, check for any technical issues with the SAP system, such as database connectivity or application server problems. Consult with your SAP Basis team if necessary.
  Correct Employee ID: Ensure that the employee ID being referenced is correct and exists in the system. If the ID is dynamically generated or passed from another system, verify that it is being passed correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to HCM and employee data management for best practices and guidelines.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.