How To Fix RFM_PSST_MSG040 - Include return STO items in sales area for the document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_PSST_MSG - Message Class for PSST

• Message number: 040

• Message text: Include return STO items in sales area for the document &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_PSST_MSG040 - Include return STO items in sales area for the document &1 ?

  The SAP error message RFM_PSST_MSG040, which states "Include return STO items in sales area for the document &1," typically occurs in the context of processing sales orders or stock transport orders (STO) in SAP. This error indicates that there is an issue with the inclusion of return stock transport order items in the sales area for a specific document.
  Cause:
  
  Missing Sales Area Data: The sales area data for the return stock transport order items is not properly defined or is missing. This can happen if the return items are not linked to a valid sales area in the system.
  Configuration Issues: There may be configuration issues in the system related to the sales organization, distribution channel, or division that prevent the return items from being processed correctly.
  Document Type Restrictions: The document type used for the return items may not be set up to allow for the inclusion of return items in the sales area.
  Data Inconsistencies: There may be inconsistencies in the master data (like material master or customer master) that prevent the system from recognizing the return items correctly.
  
  Solution:
  
  
  Check Sales Area Configuration:
  
  Ensure that the sales area (sales organization, distribution channel, and division) is correctly defined for the return items in the material master and customer master records.
  Verify that the sales area is active and properly configured in the system.
  
  
  
  Review Document Type Settings:
  
  Check the configuration of the document type used for the return items. Ensure that it allows for the inclusion of return items in the sales area.
  You can do this by navigating to the relevant configuration settings in SPRO (SAP Project Reference Object) and reviewing the settings for sales document types.
  
  
  
  Validate Master Data:
  
  Review the material master and customer master data for the items involved in the return. Ensure that all necessary fields are filled out and that there are no inconsistencies.
  Check if the material is set up for sales and distribution and that it has the necessary sales views maintained.
  
  
  
  Test with Different Scenarios:
  
  If possible, try to replicate the issue with different return items or sales areas to see if the problem persists. This can help identify if the issue is specific to certain items or configurations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant transaction codes or document numbers.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery) to investigate the documents involved.
  SPRO Configuration Path: The configuration for sales document types can typically be found under:
  
  SPRO > Sales and Distribution > Sales > Sales Document > Define Sales Document Types
  
  
  Master Data Maintenance: Use transaction codes like MM02 (Change Material) and VD02 (Change Customer) to check and maintain master data.
  
  By following these steps, you should be able to identify and resolve the issue related to the RFM_PSST_MSG040 error message in SAP.