How To Fix RFM_PSST_MSG036 - Ship-to Party &1 for Sales Area &2/&3/&4 is excluded from PSST rule det

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_PSST_MSG - Message Class for PSST

• Message number: 036

• Message text: Ship-to Party &1 for Sales Area &2/&3/&4 is excluded from PSST rule det

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_PSST_MSG036 - Ship-to Party &1 for Sales Area &2/&3/&4 is excluded from PSST rule det ?

  The SAP error message RFM_PSST_MSG036 indicates that a specific "Ship-to Party" is excluded from the PSST (Product Substitution and Sales Tax) rule determination for a given sales area. This error typically arises in the context of sales order processing, where the system is trying to apply certain rules or conditions based on the ship-to party and the sales area.
  Cause:
  
  
  Exclusion in PSST Rules: The ship-to party specified in the error message is not included in the relevant PSST rules for the specified sales area. This could be due to:
  
  The ship-to party not being set up correctly in the system.
  The PSST rules being configured to exclude certain ship-to parties based on specific criteria.
  Changes in the master data that have not been reflected in the PSST configuration.
  
  
  
  Master Data Issues: There may be issues with the master data for the ship-to party, such as:
  
  The ship-to party is not assigned to the correct sales area.
  The ship-to party is inactive or not properly maintained.
  
  
  
  Solution:
  
  
  Check PSST Configuration:
  
  Review the PSST rules in the system to ensure that the ship-to party is included in the relevant rules for the specified sales area.
  If necessary, modify the PSST rules to include the ship-to party.
  
  
  
  Verify Master Data:
  
  Check the master data for the ship-to party to ensure it is correctly set up and active.
  Ensure that the ship-to party is assigned to the correct sales area and that all relevant data is maintained.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or configuration guides related to PSST to understand the specific criteria for rule determination and any prerequisites.
  
  
  
  Testing:
  
  After making changes, test the sales order processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OVK1 (for maintaining PSST rules) and VD02 (for changing customer master data) to make the necessary adjustments.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on PSST configuration.
  Support: If the issue persists after checking the configuration and master data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.