How To Fix REXCRAIT328 - ICI record is locked for recalculation

SAP Error Message - Details

• Message type: E = Error

• Message class: REXCRAIT - Italian localisation RE-FX

• Message number: 328

• Message text: ICI record is locked for recalculation

Self-Explanatory Message

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• What is the cause and solution for SAP error message REXCRAIT328 - ICI record is locked for recalculation ?

  The SAP error message REXCRAIT328, which states "ICI record is locked for recalculation," typically occurs in the context of the SAP Real Estate Management (RE) module, particularly when dealing with the Integrated Contract Information (ICI) records. This error indicates that the system is unable to access or modify a specific ICI record because it is currently locked for recalculation.
  Cause:
  
  Concurrent Processing: The ICI record may be locked because another user or process is currently recalculating or processing the same record.
  Background Jobs: A background job that is recalculating ICI records may be running, causing the lock.
  Transaction Lock: The record may be locked due to an unfinished transaction or an error in a previous transaction that did not release the lock.
  
  Solution:
  
  Wait and Retry: If the lock is due to another user or process, waiting for a short period and then retrying the operation may resolve the issue.
  Check for Background Jobs: Use transaction codes like SM37 to check for any background jobs that might be running and holding the lock. If you find a job that is taking too long, you may need to investigate or terminate it if appropriate.
  Identify the Lock: Use transaction code SM12 to check for locks on the ICI record. You can identify the user or process that is holding the lock and take appropriate action.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock from SM12. However, be cautious when doing this, as it may disrupt other users or processes.
  Check for Errors: Review any error logs or messages that may indicate why the record is locked. This can help in diagnosing if there was a previous issue that caused the lock.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RECN (for contract management), REIS (for investment management), and RE80 (for reporting).
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search for the error message number or related keywords in the SAP Support Portal.
  User Authorizations: Ensure that users have the necessary authorizations to access and modify ICI records, as insufficient permissions can sometimes lead to unexpected behavior.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further assistance.