How To Fix REXCPTPT024 - Error while calling the generated Adobe form

SAP Error Message - Details

• Message type: E = Error

• Message class: REXCPTPT -

• Message number: 024

• Message text: Error while calling the generated Adobe form

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message REXCPTPT024 - Error while calling the generated Adobe form ?

  The SAP error message REXCPTPT024 typically occurs when there is an issue with generating or processing an Adobe form in SAP. This error can arise due to various reasons, including configuration issues, missing components, or problems with the form itself. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Missing Adobe Document Services (ADS): The Adobe Document Services may not be properly configured or running. This service is essential for generating Adobe forms.
  Form Configuration Issues: The form itself may have errors in its design or configuration, such as missing fields or incorrect data binding.
  Authorization Issues: The user may not have the necessary authorizations to execute the form or access the required data.
  Incorrect Form Template: The form template might be outdated or not compatible with the current SAP version.
  Network Issues: There could be network connectivity problems between the SAP system and the Adobe Document Services.
  
  Solutions:
  
  
  Check Adobe Document Services:
  
  Ensure that the Adobe Document Services are installed and running correctly. You can check the status in the SAP system by navigating to transaction code SFP (Form Builder) and verifying the settings.
  If ADS is not running, restart the service or check the configuration settings.
  
  
  
  Review Form Configuration:
  
  Open the form in the Form Builder (transaction SFP) and check for any errors in the design.
  Validate the data binding and ensure that all required fields are correctly mapped.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the form has the necessary authorizations. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Update Form Template:
  
  If the form template is outdated, consider updating it to the latest version or re-importing it if necessary.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the SAP system and the Adobe Document Services. Check firewall settings and network configurations.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SFP: Form Builder for Adobe Forms.
  SOST: To check the status of sent forms.
  SLG1: To view application logs for more detailed error messages.
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation on Adobe Forms and troubleshooting tips.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.