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Message type: E = Error
Message class: REXAFC - FI-CA: Messages for RE-FX Interface
Message number: 019
Message text: SEPA mandate &1 cannot be used with contract &2
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REXAFC019
- SEPA mandate &1 cannot be used with contract &2 ?The SAP error message REXAFC019 indicates that there is an issue with the SEPA mandate associated with a specific contract. This error typically arises in the context of financial transactions, particularly when dealing with direct debits or credit transfers in the SEPA (Single Euro Payments Area) format.
Cause:
The error message "SEPA mandate &1 cannot be used with contract &2" usually occurs due to one of the following reasons:
- Mandate Not Active: The SEPA mandate referenced (&1) may not be active or valid for the contract (&2) in question.
- Mismatch of Mandate and Contract: The mandate may not be linked correctly to the contract, or the contract may not be eligible to use that specific mandate.
- Incorrect Data: There may be incorrect or missing data in the mandate or contract details, such as the mandate ID, customer information, or contract status.
- Contract Type: The type of contract may not support the use of the specified SEPA mandate.
Solution:
To resolve this error, you can take the following steps:
Check Mandate Status: Verify that the SEPA mandate is active and valid. You can do this by navigating to the relevant transaction in SAP where mandates are managed (e.g., transaction code
REXAFC
or similar).Link Mandate to Contract: Ensure that the SEPA mandate is correctly linked to the contract. You may need to update the contract to reference the correct mandate.
Review Contract Details: Check the details of the contract to ensure that it is set up correctly and is eligible to use the specified SEPA mandate.
Data Validation: Validate all relevant data for both the mandate and the contract. Ensure that all required fields are filled out correctly and that there are no discrepancies.
Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing SEPA mandates and contracts.
Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
REXAFC
for mandate management and F110
for payment processing.By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.
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