How To Fix RETMPE008 - Notice rule &1: Cancellation party &2 is not allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETMPE - Clauses for Validity Period

  • Message number: 008

  • Message text: Notice rule &1: Cancellation party &2 is not allowed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETMPE008 - Notice rule &1: Cancellation party &2 is not allowed ?

    The SAP error message RETMPE008 typically occurs in the context of the SAP Retail module, particularly when dealing with merchandise management and returns processing. This error indicates that there is an issue with the cancellation party specified in a return transaction. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    The error message "RETMPE008 Notice rule &1: Cancellation party &2 is not allowed" usually arises due to one of the following reasons:

    1. Invalid Cancellation Party: The cancellation party specified in the return transaction does not match the allowed values defined in the system. This could be due to configuration settings or business rules that restrict certain parties from being involved in cancellation processes.

    2. Configuration Issues: The configuration settings for return processing or cancellation rules may not be set up correctly, leading to the system rejecting the transaction.

    3. Master Data Issues: The master data for the cancellation party may be incomplete or incorrect, which can lead to this error.

    Solution:

    To resolve the RETMPE008 error, consider the following steps:

    1. Check Cancellation Party: Verify the cancellation party specified in the return transaction. Ensure that it is valid and allowed according to your business rules.

    2. Review Configuration Settings:

      • Navigate to the configuration settings for return processing in SAP (usually found in the SPRO transaction).
      • Check the settings related to cancellation rules and ensure that the cancellation party is included in the allowed list.
    3. Update Master Data: If the cancellation party is incorrect or missing in the master data, update the relevant master data records to ensure they are complete and accurate.

    4. Consult Documentation: Review any documentation or guidelines related to return processing in your organization to ensure compliance with business rules.

    5. Testing: After making changes, test the return transaction again to see if the error persists.

    6. Contact Support: If the issue continues, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and RETL (Return Logistics) that may be involved in the return process.
    • SAP Notes: Check for any SAP Notes related to RETMPE008 for additional insights or patches that may address known issues.
    • User Exits and BAdIs: If your organization has custom logic implemented, review any user exits or BAdIs that may affect return processing and cancellation rules.

    By following these steps, you should be able to identify the root cause of the RETMPE008 error and implement the necessary changes to resolve it.

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