How To Fix RETAIL_ST_TS_MSG012 - Transfer document cannot be updated

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 012

• Message text: Transfer document cannot be updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_TS_MSG012 - Transfer document cannot be updated ?

  The SAP error message RETAIL_ST_TS_MSG012 ("Transfer document cannot be updated") typically occurs in the context of retail and logistics processes, particularly when dealing with transfer documents in SAP Retail or SAP S/4HANA. This error indicates that there is an issue preventing the update of a transfer document, which can be due to various reasons.
  Possible Causes:
  
  Document Status: The transfer document may be in a status that does not allow updates (e.g., it may be completed or already processed).
  Authorization Issues: The user may not have the necessary authorizations to update the transfer document.
  Data Inconsistencies: There may be inconsistencies in the data related to the transfer document, such as missing or incorrect information.
  System Locking: The document might be locked by another process or user, preventing updates.
  Configuration Issues: There may be configuration settings in the system that restrict updates to transfer documents under certain conditions.
  
  Solutions:
  
  Check Document Status: Verify the status of the transfer document. If it is completed or in a locked state, you may need to reverse or cancel it before making updates.
  Review Authorizations: Ensure that the user attempting to update the document has the necessary permissions. This may involve checking user roles and authorizations in the SAP system.
  Data Validation: Review the data associated with the transfer document for any inconsistencies or missing information. Correct any issues found.
  Unlock Document: If the document is locked, identify the user or process that has locked it and resolve the locking issue. This may involve contacting the user or system administrator.
  Consult Configuration: Review the configuration settings related to transfer documents in the SAP system. Ensure that the settings allow for the necessary updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1B (Transfer Posting), MB1A (Goods Withdrawal), or MB1C (Other Goods Receipts) that may be involved in the process.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review system logs and traces for more detailed error messages or warnings that may provide insight into the underlying issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.