How To Fix RETAIL_ST_TS_MSG002 - Transfer document not found

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_TS_MSG -

• Message number: 002

• Message text: Transfer document not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_TS_MSG002 - Transfer document not found ?

  The SAP error message RETAIL_ST_TS_MSG002: Transfer document not found typically occurs in the context of retail and logistics processes, particularly when dealing with stock transfers or inventory management. This error indicates that the system is unable to locate a specific transfer document that is required for processing a transaction.
  Causes:
  
  Incorrect Document Number: The transfer document number entered may be incorrect or does not exist in the system.
  Document Deletion: The transfer document may have been deleted or archived, making it unavailable for the current transaction.
  Authorization Issues: The user may not have the necessary permissions to access the transfer document.
  Data Synchronization Issues: There may be a delay or issue in data synchronization between different systems or modules within SAP.
  Configuration Issues: There may be configuration problems in the system that prevent the transfer document from being recognized.
  
  Solutions:
  
  Verify Document Number: Check the transfer document number for accuracy. Ensure that it is correctly entered and exists in the system.
  Check Document Status: Use transaction codes like MB03 (Display Material Document) or MB51 (Material Document List) to check the status of the transfer document.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access the transfer document. This may involve checking roles and permissions in the user profile.
  Consult with IT Support: If the document has been deleted or archived, consult with your IT support team to see if it can be restored or if there are any known issues with the system.
  Check Configuration Settings: Review the configuration settings related to stock transfers and ensure that they are set up correctly.
  Data Synchronization: If the issue is related to data synchronization, check if there are any ongoing processes that might be causing delays and ensure that all systems are properly synchronized.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1B (Transfer Posting), MIGO (Goods Movement), and MB03 (Display Material Document) for managing stock transfers.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Refer to SAP documentation or user manuals for detailed information on stock transfer processes and error handling.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to SAP support or consult with a functional consultant who specializes in retail or logistics within SAP.