How To Fix RETAIL_ST_SC_MSG020 - Product data was not deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_SC_MSG - Message Class for Retail Store Adjust Stock Application

• Message number: 020

• Message text: Product data was not deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_SC_MSG020 - Product data was not deleted ?

  The SAP error message RETAIL_ST_SC_MSG020, which states "Product data was not deleted," typically occurs in the context of SAP Retail when there is an attempt to delete product data (such as articles or materials) from the system, but the deletion process fails for some reason.
  Causes:
  
  Dependencies: The product may have dependencies or references in other areas of the system, such as sales orders, purchase orders, or inventory records, which prevent it from being deleted.
  Authorization Issues: The user attempting to delete the product may not have the necessary authorizations to perform the deletion.
  Data Integrity Constraints: There may be data integrity constraints in place that prevent the deletion of the product data.
  System Configuration: Certain configurations in the SAP system may restrict the deletion of product data.
  Status of the Product: The product may be in a status that does not allow deletion (e.g., it may be marked as active or in use).
  
  Solutions:
  
  Check Dependencies: Review any existing dependencies or references to the product in other modules (like sales, purchasing, or inventory) and resolve them before attempting to delete the product again.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete product data. This may involve checking user roles and permissions in the SAP system.
  Check Product Status: Verify the status of the product. If it is active or in use, consider changing its status or deactivating it before attempting deletion.
  Consult Configuration Settings: Review the configuration settings in the SAP system to ensure that there are no restrictions on deleting product data.
  Use Transaction Codes: Utilize relevant transaction codes (like MM02 for material master) to check the product details and see if there are any issues that need to be addressed.
  Error Logs: Check the system logs or error messages for more detailed information about why the deletion failed. This can provide insights into specific issues that need to be resolved.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for guidelines on managing product data, including deletion processes and best practices.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.