How To Fix RETAIL_ST_SC_MSG014 - Count document was not created

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_SC_MSG - Message Class for Retail Store Adjust Stock Application

• Message number: 014

• Message text: Count document was not created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_SC_MSG014 - Count document was not created ?

  The SAP error message RETAIL_ST_SC_MSG014 indicates that a count document was not created in the context of inventory management or stock counting processes within the SAP Retail module. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Missing Configuration: The system may not be properly configured for stock counting. This includes missing settings in the inventory management or stock counting configuration.
  
  
  Document Type Issues: The document type for the count document may not be defined or may not be set up correctly in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create count documents.
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information in the stock or inventory records.
  
  
  System Errors: There could be temporary system errors or inconsistencies that prevent the creation of the count document.
  
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the stock counting configuration is correctly set up in the SAP system. This includes checking the relevant customizing settings in SPRO (SAP Project Reference Object).
  Ensure that the document types for count documents are defined and active.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to create count documents.
  
  
  
  Validate Data:
  
  Review the data being used for the count document. Ensure that all required fields are filled out correctly and that there are no inconsistencies in the stock data.
  
  
  
  Check for System Errors:
  
  Look for any system logs or error messages that might provide additional context about the failure. You can use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message. SAP Notes can provide insights into known issues and their resolutions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for your specific version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MI01: Create Physical Inventory Document
  MI02: Change Physical Inventory Document
  MI03: Display Physical Inventory Document
  
  
  SAP Notes: Search for SAP Notes related to RETAIL_ST_SC_MSG014 for any specific patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.