How To Fix RETAIL_ST_PLA_MSG005 - Description of product &1 not available in logon language &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

  • Message number: 005

  • Message text: Description of product &1 not available in logon language &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG005 - Description of product &1 not available in logon language &2 ?

    The SAP error message RETAIL_ST_PLA_MSG005 indicates that the description of a product (identified by &1) is not available in the logon language (identified by &2). This typically occurs in retail or logistics modules where product descriptions are required for display or processing.

    Cause:

    1. Missing Translations: The primary cause of this error is that the product description has not been translated into the language that the user is logged in with. For example, if a user logs in with a German interface but the product description is only available in English, this error will occur.
    2. Data Inconsistency: There may be inconsistencies in the master data where the product descriptions are not maintained for all required languages.
    3. Configuration Issues: There could be issues with the configuration of language settings in the SAP system.

    Solution:

    1. Maintain Product Descriptions:

      • Go to the product master data in the relevant transaction (e.g., MM01 for material master).
      • Check the language settings and ensure that the product description is maintained for the required logon language.
      • If the description is missing, add the necessary translations.
    2. Check Language Settings:

      • Verify the user’s logon language settings in the user profile.
      • Ensure that the system is configured to support multiple languages and that the necessary language packs are installed.
    3. Use Default Language:

      • If translations are not available, consider using a fallback mechanism to display the description in a default language (if configured).
    4. Data Consistency Check:

      • Run consistency checks on the product master data to identify any missing translations or inconsistencies.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on maintaining product descriptions and translations.

    Related Information:

    • Transaction Codes:
      • MM01 (Create Material)
      • MM02 (Change Material)
      • MM03 (Display Material)
    • Language Settings:
      • You can check and change user language settings in the user profile (SU01).
    • SAP Notes:
      • Check for any relevant SAP Notes that might address specific issues related to language handling or product descriptions.

    By following these steps, you should be able to resolve the RETAIL_ST_PLA_MSG005 error and ensure that product descriptions are available in the required languages.

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