How To Fix RETAIL_ST_PL_MSG005 - You are not authorized to see data on promotions

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PL_MSG - Retail Store Product Lookup Message Class

• Message number: 005

• Message text: You are not authorized to see data on promotions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PL_MSG005 - You are not authorized to see data on promotions ?

  The SAP error message RETAIL_ST_PL_MSG005 ("You are not authorized to see data on promotions") typically indicates that the user does not have the necessary authorizations to access promotion-related data in the SAP system. This can occur in various SAP modules, particularly in retail and sales-related transactions.
  Cause:
  
  Authorization Issues: The user’s role or profile does not include the necessary authorizations to view promotion data.
  Missing Authorization Objects: Specific authorization objects related to promotions may not be assigned to the user.
  Role Configuration: The roles assigned to the user may not be properly configured to include access to promotion data.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by using transaction code SU01 (User Maintenance).
  Ensure that the user has the appropriate roles that include access to promotion data.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to promotion data. Common objects might include S_TCODE, S_USER_AUTH, or specific retail-related objects.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, work with your SAP security team to modify the user’s roles or create a new role that includes the required authorizations.
  Ensure that the role includes access to the relevant transaction codes and data objects related to promotions.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Documentation:
  
  Document any changes made to user roles or authorizations for future reference and compliance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to access promotion data and understand the authorization requirements.
  Security Audits: Regularly conduct security audits to ensure that users have the appropriate access levels and that roles are configured correctly.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.