How To Fix RETAIL_ST_ODATA032 - Unprocessed sales data are not available (schema '&2').

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 032

• Message text: Unprocessed sales data are not available (schema '&2').

What causes this issue?

You want to use unprocessed sales data in an SAP Fiori app but no
external system that provides the sales data is activated, such as
<DS:GLOS.5CF3FCDB46F61ED4BB988E7B13E2593B>SAP Customer Activity
Repository</>.

System Response

Unprocessed sales data are not available in the SAP Fiori app because
the required settings in Customizing are missing.

How to fix this error?

Activate an external system that provides the unprocessed sales data in
Customizing. For example, activate SAP Customer Activity Repository in
Customizing activity
<DS:SIMG.RTST_CAR_INTEG>Define Basic Settings for Integration with SAP
Customer Activity Repository</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA032 - Unprocessed sales data are not available (schema '&2'). ?

  The SAP error message RETAIL_ST_ODATA032 indicates that there are unprocessed sales data records that are not available for the specified schema. This error typically occurs in the context of SAP Retail, particularly when dealing with OData services that are used to expose sales data.
  Cause:
  
  Data Processing Issues: The sales data may not have been processed correctly or completely. This could be due to issues in the data extraction or transformation processes.
  Schema Mismatch: The specified schema (&2) may not be correctly defined or may not match the data structure expected by the OData service.
  Data Availability: There may simply be no unprocessed sales data available for the requested time period or criteria.
  Configuration Issues: There could be configuration issues in the OData service or the underlying data model that prevent the retrieval of the sales data.
  
  Solution:
  
  Check Data Processing: Ensure that the sales data has been processed correctly. This may involve checking the relevant background jobs or processes that handle data extraction and loading.
  Verify Schema Definition: Confirm that the schema specified in the error message is correctly defined in the system. You may need to check the configuration settings for the OData service.
  Data Availability Check: Verify if there are indeed unprocessed sales records available for the specified criteria. You can do this by querying the database directly or using transaction codes related to sales data.
  Review OData Service Configuration: Check the configuration of the OData service to ensure it is set up correctly to access the sales data. This may involve reviewing the service definition and any associated data models.
  Consult Logs: Look at the application logs or error logs in SAP to gather more information about the error and any related issues that may have occurred during data processing.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate the OData service and its underlying logic.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. SAP Notes can provide patches or workarounds.
  Documentation: Review the SAP documentation for OData services and sales data processing in SAP Retail for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs or details about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.