How To Fix RETAIL_ST_CS_MSG012 - Cannot submit count for these products.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_CS_MSG -

• Message number: 012

• Message text: Cannot submit count for these products.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_CS_MSG012 - Cannot submit count for these products. ?

  The SAP error message RETAIL_ST_CS_MSG012 ("Cannot submit count for these products") typically occurs in the context of inventory management or stock counting processes within the SAP Retail module. This error indicates that there are specific products for which the stock count cannot be submitted, often due to various reasons related to the product's status or configuration.
  Possible Causes:
  
  Product Status: The products may be in a status that does not allow for stock counting (e.g., inactive, blocked, or not available for counting).
  Count Type Restrictions: The count type being used may not be applicable to the products in question.
  Missing Master Data: Essential master data for the products may be missing or incomplete, preventing the submission of the count.
  Count Group Issues: The products may not belong to the correct count group or may not be included in the current stock count.
  System Configuration: There may be configuration settings in the SAP system that restrict certain products from being counted.
  
  Solutions:
  
  Check Product Status: Verify the status of the products in question. Ensure they are active and available for stock counting.
  Review Count Type: Ensure that the count type being used is appropriate for the products. If necessary, change the count type or select a different one that is compatible.
  Validate Master Data: Check the master data for the products to ensure all required fields are filled out correctly. Update any missing or incorrect information.
  Examine Count Group: Ensure that the products are included in the correct count group for the stock count being performed.
  Consult Configuration Settings: Review the configuration settings in the SAP system related to stock counting and product management. Adjust settings if necessary to allow for the submission of counts for the affected products.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on stock counting processes and error handling.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.