How To Fix RESCTA006 - Customer no. of settlement company &1 is not &2 but &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RESCTA - Messages When Processing Tapes

• Message number: 006

• Message text: Customer no. of settlement company &1 is not &2 but &3

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

INCLUDE RECA_CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RESCTA006 - Customer no. of settlement company &1 is not &2 but &3 ?

  The SAP error message RESCTA006 indicates a mismatch in the customer number associated with a settlement company in a real estate or contract accounting context. Specifically, it suggests that the customer number expected for a particular settlement company does not match the one that is currently assigned.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Configuration Issues: The customer number assigned to the settlement company in the configuration does not match the customer number in the master data.
  Data Entry Errors: There may have been an error during data entry, leading to an incorrect customer number being assigned.
  Changes in Master Data: If the customer master data was changed after the initial setup, it could lead to inconsistencies.
  Incorrect Assignment: The settlement company may have been incorrectly assigned to a different customer.
  
  Solution:
  To resolve the RESCTA006 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the settlement company and verify the customer number assigned to it.
  Ensure that it matches the expected customer number.
  
  
  
  Review Master Data:
  
  Check the customer master data for the settlement company in question.
  Ensure that the customer number is correctly set up and corresponds to the settlement company.
  
  
  
  Correct Data Entry:
  
  If there was an error in data entry, correct the customer number in the relevant transaction or master data record.
  
  
  
  Update Assignments:
  
  If the settlement company has been assigned to the wrong customer, update the assignment to the correct customer.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines for setting up settlement companies and customer assignments in your SAP system.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check customer details or SPRO to access configuration settings.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that you have the necessary permissions to make changes to customer master data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the relevant module.