How To Fix RESCAJ008 - &1: there is no entry in Customizing for service charge key &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RESCAJ - Adjustment for Conditions of SCS

• Message number: 008

• Message text: &1: there is no entry in Customizing for service charge key &2

What causes this issue?

Customizing table TIVSCAJSCKATTR does not contain an entry for the
service charge key that has a measurement that can be used for
calculating average costs.

System Response

The calculation for this condition is terminated.

How to fix this error?

Make the necessary entry for the service charge key.

Procedure for System Administrators

INCLUDE REFX_CA_PROT_CUST_MESSAGE OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RESCAJ008 - &1: there is no entry in Customizing for service charge key &2 ?

  The SAP error message RESCAJ008 indicates that there is no entry in the Customizing settings for the specified service charge key. This typically occurs in the context of service charge calculations in SAP, particularly in modules related to real estate management or service charge management.
  Cause:
  The error is caused by the absence of a configuration entry for the specified service charge key in the Customizing settings. This means that the system does not know how to process the service charge because it lacks the necessary configuration.
  Solution:
  To resolve this error, you need to ensure that the service charge key is properly configured in the system. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area (usually through SPRO transaction).
  
  
  
  Find the Relevant Configuration:
  
  Depending on your SAP version and module, look for the section related to service charge management. This could be under Real Estate Management or Financial Accounting.
  The path might look something like this: 
  Real Estate Management -> Service Charge Management -> Define Service Charge Keys
  
  
  
  
  Create or Modify the Service Charge Key:
  
  Check if the service charge key (denoted as &2 in the error message) exists.
  If it does not exist, create a new entry for the service charge key with the necessary details.
  If it exists but is not configured correctly, modify the entry to ensure it meets the required specifications.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction or process that triggered the error and test to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to service charge management for detailed guidance on configuring service charge keys.
  Authorization: Ensure you have the necessary authorizations to make changes in the Customizing settings.
  Transport Requests: If you are working in a development environment, remember to include your changes in a transport request if they need to be moved to production.
  Consult SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error message.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.