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Message type: E = Error
Message class: REORRS - Messages for Reservation
Message number: 121
Message text: Change the services directly in the individual appointments
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REORRS121
- Change the services directly in the individual appointments ?The SAP error message REORRS121, which states "Change the services directly in the individual appointments," typically occurs in the context of service management or appointment scheduling within SAP. This error indicates that the system is unable to process a change to services at a higher level (e.g., in a service order or a collective appointment) and requires that changes be made at the individual appointment level.
Cause:
- Service Hierarchy: The system is designed to manage services at a granular level, meaning that changes must be made to each individual appointment rather than at a collective or summary level.
- Data Integrity: This restriction is often in place to maintain data integrity and ensure that each appointment's details are accurately reflected and managed.
- Configuration Settings: There may be specific configuration settings in the SAP system that enforce this behavior, preventing bulk changes to services.
Solution:
- Access Individual Appointments: Navigate to the individual appointments associated with the service order or collective appointment. You can usually find these in the service management module or appointment scheduling interface.
- Edit Services: Make the necessary changes directly in each individual appointment. This may involve updating service details, quantities, or other relevant information.
- Save Changes: After making the changes, ensure that you save each appointment to apply the updates.
- Check for Batch Processing Options: If you frequently need to make similar changes across multiple appointments, check if there are batch processing options or tools available in your SAP system that can facilitate this.
Related Information:
By following these steps, you should be able to resolve the REORRS121 error and manage your service appointments effectively.
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