How To Fix REORHM014 - The room is reserved for the opposite gender

SAP Error Message - Details

• Message type: E = Error

• Message class: REORHM - Message Class for Accommodations Management

• Message number: 014

• Message text: The room is reserved for the opposite gender

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REORHM014 - The room is reserved for the opposite gender ?

  The SAP error message REORHM014, which states "The room is reserved for the opposite gender," typically occurs in the context of hotel management or room reservation systems within SAP. This error indicates that a room has been reserved for a specific gender, and the current reservation attempt is for a guest of the opposite gender.
  Cause:
  
  Gender-Specific Room Assignment: The system is configured to assign certain rooms based on gender, often used in hostels or shared accommodations where gender segregation is required.
  Reservation Details: The reservation being made does not match the gender specification of the room that is being attempted to be booked.
  
  Solution:
  
  Check Room Assignment: Verify the gender assignment of the room in question. If the room is indeed reserved for a specific gender, ensure that the guest's gender matches the room's assignment.
  Change Room Type: If the guest's gender does not match the room's assignment, consider changing the room type to one that is not gender-specific or is appropriate for the guest.
  Modify Reservation Details: If the reservation was made incorrectly, you may need to modify the reservation details to reflect the correct gender of the guest.
  System Configuration: If this is a recurring issue, review the system configuration settings related to room assignments and gender specifications. Adjustments may be needed to accommodate mixed-gender bookings if that is appropriate for your establishment.
  
  Related Information:
  
  User Roles and Permissions: Ensure that the user making the reservation has the appropriate permissions to change room assignments or modify reservations.
  Documentation and Training: Provide training for staff on how to handle gender-specific room assignments and the implications of the system settings.
  SAP Support: If the issue persists or if there are additional complexities, consider reaching out to SAP support for further assistance or to explore potential system updates or patches.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the REORHM014 error effectively.