How To Fix REISMM001 - Mandate Selection

SAP Error Message - Details

• Message type: E = Error

• Message class: REISMM - Info System: Mandate Management

• Message number: 001

• Message text: Mandate Selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message REISMM001 - Mandate Selection ?

  The SAP error message REISMM001, which pertains to "Mandate Selection," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with direct debit mandates. This error can arise during the processing of payment transactions or when attempting to create or manage mandates.
  Cause:
  The REISMM001 error usually indicates that the system is unable to find a valid mandate for the specified criteria. This can happen due to several reasons, including:
  
  Missing Mandate: The mandate you are trying to use does not exist in the system.
  Incorrect Selection Criteria: The selection criteria used to find the mandate may be incorrect or too restrictive.
  Inactive Mandate: The mandate exists but is not active or has been deactivated.
  Data Inconsistencies: There may be inconsistencies in the data related to the customer or the mandate.
  
  Solution:
  To resolve the REISMM001 error, you can take the following steps:
  
  
  Check Mandate Existence:
  
  Verify that the mandate exists in the system for the customer account you are working with. You can do this by navigating to the relevant transaction for managing mandates (e.g., transaction code REIS).
  
  
  
  Review Selection Criteria:
  
  Ensure that the selection criteria you are using to find the mandate are correct. Check for any filters that may be excluding valid mandates.
  
  
  
  Check Mandate Status:
  
  Confirm that the mandate is active. If it is inactive, you may need to reactivate it or create a new mandate.
  
  
  
  Data Consistency:
  
  Review the customer master data and mandate data for any inconsistencies. Ensure that all required fields are filled out correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing mandates in your version of SAP IS-U.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as REIS (for mandate management) and FBL1N (for vendor line items) that may help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to mandate processing or the specific error message for patches or updates that may address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and manage mandates.
  
  By following these steps, you should be able to identify and resolve the REISMM001 error effectively.