How To Fix REFX_CN153 - Corresponding store for customer &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CN - Messages for China Localization Function

• Message number: 153

• Message text: Corresponding store for customer &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CN153 - Corresponding store for customer &1 not found ?

  The SAP error message REFX_CN153, which states "Corresponding store for customer &1 not found," typically occurs in the context of SAP Real Estate Management (RE-FX) when the system is unable to find a corresponding store (or location) for a specified customer in the system. This can happen for various reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Store Master Data: The store or location associated with the customer may not be created or may be missing in the system.
  Incorrect Customer Assignment: The customer may not be correctly assigned to the store or location in the master data.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect entries or missing links between the customer and the store.
  Configuration Issues: There may be configuration issues in the Real Estate Management module that prevent the system from recognizing the relationship between the customer and the store.
  
  Solutions:
  
  
  Check Store Master Data:
  
  Verify that the store (or location) for the customer exists in the system. You can do this by navigating to the relevant transaction for managing store master data (e.g., transaction code RE01 for Real Estate Object).
  If the store does not exist, create it using the appropriate transaction.
  
  
  
  Verify Customer Assignment:
  
  Check the customer master data to ensure that it is correctly linked to the store. You can use transaction codes like XD03 (Display Customer) to view customer details.
  Ensure that the customer is assigned to the correct store in the relevant fields.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data. This can often be done through specific reports or tools provided in the SAP system.
  Correct any inconsistencies found during the checks.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the Real Estate Management module to ensure that the relationships between customers and stores are properly defined.
  Consult with your SAP Basis or configuration team if you suspect configuration issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to the RE-FX module for additional guidance on managing customers and stores.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RE01, RE02, XD03, and others that pertain to Real Estate Management and customer data.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message, as there may be specific patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify customer and store data.
  
  By following these steps, you should be able to identify and resolve the issue related to the REFX_CN153 error message.