How To Fix REFX_CN123 - Store &1 does not have Counter &2

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CN - Messages for China Localization Function

• Message number: 123

• Message text: Store &1 does not have Counter &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CN123 - Store &1 does not have Counter &2 ?

  The SAP error message REFX_CN123, which states "Store &1 does not have Counter &2," typically occurs in the context of SAP Real Estate Management (RE-FX) when there is an issue related to the configuration of counters for a specific store or location.
  Cause:
  
  
  Missing Counter Configuration: The error usually indicates that the specified counter (Counter &2) is not defined for the specified store (Store &1) in the system. This can happen if the counter was not set up correctly during the configuration of the store or if it was deleted or deactivated.
  
  
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the store and its counters.
  
  
  Incorrect Input: The error can also arise if there is a typo or incorrect input when trying to access or process the store and counter.
  
  
  Solution:
  
  
  Check Counter Configuration:
  
  Navigate to the configuration settings for the store in the SAP system.
  Verify that the counter (Counter &2) is correctly defined for the specified store (Store &1).
  If the counter is missing, you will need to create it or reassign the correct counter to the store.
  
  
  
  Review Master Data:
  
  Check the master data for the store to ensure that all necessary fields and configurations are correctly filled out.
  Make sure that the store is active and that all related settings are properly configured.
  
  
  
  Correct Input:
  
  Double-check the input values for the store and counter to ensure there are no typographical errors.
  Ensure that you are using the correct identifiers for both the store and the counter.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on configuring stores and counters in RE-FX.
  If necessary, consult with your SAP administrator or support team for assistance.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RE-FX that may help you navigate to the configuration settings, such as:
  
  RECN for managing counters.
  REIS for managing real estate objects.
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify the store and counter configurations.
  
  
  By following these steps, you should be able to identify the cause of the REFX_CN123 error and implement a solution to resolve it.