How To Fix REFX_CN116 - The Validity Period for the same coupon and counter info cannot overlap


SAP Error Message - Details

  • Message type: E = Error

  • Message class: REFX_CN - Messages for China Localization Function

  • Message number: 116

  • Message text: The Validity Period for the same coupon and counter info cannot overlap

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message REFX_CN116 - The Validity Period for the same coupon and counter info cannot overlap ?

    The SAP error message REFX_CN116 indicates that there is an issue with the validity periods of coupons or discounts in the SAP Real Estate Management (RE-FX) module. Specifically, it means that the validity periods for the same coupon and counter information are overlapping, which is not allowed in the system.

    Cause:

    The error typically arises when:

    1. You are trying to create or modify a coupon or discount that has a validity period that overlaps with an existing coupon or discount for the same counter information.
    2. The system is designed to prevent multiple coupons or discounts from being valid at the same time for the same conditions to avoid confusion and ensure accurate billing.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Coupons/Discounts:

      • Review the existing coupons or discounts associated with the same counter information. Look for any that have overlapping validity periods.
    2. Adjust Validity Periods:

      • Modify the validity period of the new coupon or discount you are trying to create so that it does not overlap with existing ones. Ensure that the start and end dates are adjusted accordingly.
    3. Delete or Inactivate Overlapping Coupons:

      • If the existing coupon or discount is no longer needed, consider deleting or inactivating it to allow the new coupon to be created without conflicts.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on managing coupons and discounts in the RE-FX module.
    5. Testing:

      • After making adjustments, test the changes in a development or test environment before applying them in production to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RE-FX, such as those for managing contracts, coupons, and discounts.
    • SAP Notes: Check for any SAP Notes related to REFX_CN116 for additional insights or patches that may address this issue.
    • User Roles and Permissions: Ensure that you have the necessary permissions to create or modify coupons and discounts in the system.

    By following these steps, you should be able to resolve the REFX_CN116 error and successfully manage your coupons and discounts in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker