How To Fix REFX_CN088 - Corresponding customer for Store &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CN - Messages for China Localization Function

• Message number: 088

• Message text: Corresponding customer for Store &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CN088 - Corresponding customer for Store &1 not found ?

  The SAP error message REFX_CN088, which states "Corresponding customer for Store &1 not found," typically occurs in the context of SAP Real Estate Management (RE-FX) when there is an issue with the configuration or data related to a specific store or customer.
  Cause:
  
  
  Missing Customer Master Data: The error often arises when the system cannot find the customer master data associated with the specified store. This could be due to the customer not being created or not being properly linked to the store.
  
  
  Incorrect Configuration: There may be configuration issues in the Real Estate Management settings that prevent the system from recognizing the relationship between the store and the customer.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as incorrect entries or missing information in the relevant tables.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the customer data.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for general customer data) and verify if the customer exists for the specified store.
  Ensure that the customer is correctly assigned to the relevant organizational units.
  
  
  
  Verify Store Configuration:
  
  Check the configuration settings for the store in the Real Estate Management module. Ensure that the store is correctly linked to the customer in the system.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the master data. You can use transaction codes like REOR or RECN to perform checks and corrections.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer data. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the RE-FX module for any specific guidance on this error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RECN (for contract management) and REOR (for real estate object management).
  SAP Notes: Search for SAP Notes related to REFX_CN088 in the SAP Support Portal for any patches or updates that may address this issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the REFX_CN088 error in your SAP system.