How To Fix REFX_CN036 - Select master data to retrieve

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CN - Messages for China Localization Function

• Message number: 036

• Message text: Select master data to retrieve

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CN036 - Select master data to retrieve ?

  The SAP error message REFX_CN036 "Select master data to retrieve" typically occurs in the context of SAP Real Estate Management (RE-FX) when the system is unable to find the necessary master data for a specific operation. This can happen in various scenarios, such as when trying to create or modify contracts, or when attempting to access certain functionalities that require specific master data.
  Causes:
  
  Missing Master Data: The required master data (e.g., business partner, property, contract type) is not maintained in the system.
  Incorrect Selection: The user may not have selected the appropriate master data or may have selected an invalid entry.
  Authorization Issues: The user may not have the necessary authorizations to access the required master data.
  Configuration Issues: There may be configuration settings in the RE-FX module that are not set up correctly, leading to the inability to retrieve master data.
  
  Solutions:
  
  
  Check Master Data:
  
  Ensure that all necessary master data is created and maintained in the system. This includes business partners, properties, and any other relevant entities.
  Use transaction codes like BP (Business Partner) or RECN (Contract Management) to verify the existence of the required master data.
  
  
  
  Review Selection Criteria:
  
  Double-check the selection criteria you are using to retrieve the master data. Make sure you are selecting the correct entries and that they are valid.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the required master data. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings in the RE-FX module. Ensure that all necessary settings are correctly configured to allow for the retrieval of master data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on the specific transaction or process you are working with.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in RE-FX, such as RECN for contract management and REIS for property management.
  SAP Notes: Check for any SAP Notes related to the REFX_CN036 error message, as they may provide specific fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the REFX_CN036 error and implement a suitable solution.