How To Fix REEXFI404 - Mandate &1 is not active; there is no mandate company code


SAP Error Message - Details

  • Message type: E = Error

  • Message class: REEXFI - Messages for Interface to FI

  • Message number: 404

  • Message text: Mandate &1 is not active; there is no mandate company code

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message REEXFI404 - Mandate &1 is not active; there is no mandate company code ?

    The SAP error message REEXFI404 indicates that a specific mandate (a legal authorization for direct debit transactions) is not active for the specified company code. This error typically arises in the context of financial transactions, particularly when dealing with direct debit processing in the SAP system.

    Cause:

    1. Inactive Mandate: The mandate referenced in the error message is not active in the system for the specified company code.
    2. Missing Configuration: The mandate may not have been properly configured or linked to the relevant company code.
    3. Incorrect Mandate Reference: The mandate number being used may be incorrect or not associated with the intended company code.

    Solution:

    To resolve the REEXFI404 error, you can follow these steps:

    1. Check Mandate Status:

      • Go to the transaction code FDM1 (for managing mandates) or FDM2 (for displaying mandates).
      • Verify if the mandate in question is active and correctly configured for the specified company code.
    2. Activate the Mandate:

      • If the mandate is inactive, you may need to activate it. This can usually be done in the mandate management screen.
      • Ensure that all necessary details (like the mandate type, customer information, etc.) are correctly filled out.
    3. Link Mandate to Company Code:

      • Ensure that the mandate is linked to the correct company code. If it is not, you may need to create a new mandate or modify the existing one to include the correct company code.
    4. Review Configuration:

      • Check the configuration settings for direct debit processing in the SAP system. This includes ensuring that the necessary settings for mandates are correctly set up in the Financial Accounting (FI) module.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on managing mandates and direct debit processing.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Display Mandate), and FDM3 (Change Mandate).
    • Direct Debit Processing: Understand the overall process of direct debit transactions in SAP, including how mandates are created, activated, and managed.
    • SAP Notes: Check for any SAP Notes related to mandate processing and error REEXFI404 for additional insights or patches that may address known issues.

    By following these steps, you should be able to resolve the REEXFI404 error and ensure that the mandate is properly set up for your company code.

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