How To Fix RECEPR017 - A document does not exist because the status was set manually

SAP Error Message - Details

• Message type: E = Error

• Message class: RECEPR - Messages for Contract Valuation

• Message number: 017

• Message text: A document does not exist because the status was set manually

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RECEPR017 - A document does not exist because the status was set manually ?

  The SAP error message RECEPR017 indicates that a document does not exist because its status was set manually. This typically occurs in the context of document management or workflow processes within SAP, where a document's status is crucial for its processing and visibility.
  Cause:
  
  Manual Status Change: The document in question may have had its status changed manually by a user, which can lead to it being marked as inactive or non-existent in the system.
  Document Deletion: The document might have been deleted or archived, and the system is unable to retrieve it due to its current status.
  Authorization Issues: The user may not have the necessary permissions to view or access the document, leading to the perception that it does not exist.
  Data Consistency Issues: There may be inconsistencies in the database or application logic that prevent the document from being recognized.
  
  Solution:
  
  Check Document Status: Verify the current status of the document in question. If it has been set to a status that makes it inactive, you may need to change it back to an active status if appropriate.
  Review Change Logs: Look at the change logs or history of the document to see who changed the status and why. This can provide insights into whether the change was intentional or erroneous.
  Permissions Review: Ensure that the user attempting to access the document has the necessary permissions. If not, adjust the user roles or permissions accordingly.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying data consistency issues or system errors.
  Recreate the Document: If the document is indeed missing and cannot be restored, you may need to recreate it, ensuring that it is set to the correct status from the outset.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to document management and workflow processes to understand how statuses are managed and what implications they have.
  Training: Ensure that users are trained on the proper procedures for changing document statuses to prevent manual errors in the future.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the RECEPR017 error message in SAP.