How To Fix RECDCH013 - Set up credit from settlement &2 on &1 as customer credit memo

SAP Error Message - Details

• Message type: E = Error

• Message class: RECDCH - Conditions: Customizing Checks

• Message number: 013

• Message text: Set up credit from settlement &2 on &1 as customer credit memo

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the <DS:SIMG.REFXV_TIVEXFIREPSYMB>account determination</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RECDCH013 - Set up credit from settlement &2 on &1 as customer credit memo ?

  The SAP error message RECDCH013 indicates that there is an issue related to the setup of credit from a settlement in the context of customer credit memos. This error typically arises in the context of the SAP Revenue Accounting and Reporting (RAR) module or during the processing of customer credit memos in the Sales and Distribution (SD) module.
  Cause:
  The error message RECDCH013 can occur due to several reasons, including:
  
  Missing Configuration: The system may not be properly configured to handle credit memos for the specific settlement type or customer.
  Incorrect Data Entry: There may be incorrect or incomplete data in the credit memo or settlement document.
  Settlement Document Issues: The settlement document may not be correctly set up or may have missing information that is required for processing the credit memo.
  Authorization Issues: The user may not have the necessary authorizations to create or process credit memos.
  
  Solution:
  To resolve the RECDCH013 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the credit memo process is correctly configured in the system. This includes checking the settings for customer credit memos in the relevant configuration areas (e.g., Sales and Distribution, Financial Accounting).
  Verify that the settlement types are correctly defined and linked to the appropriate customer accounts.
  
  
  
  Review Data Entry:
  
  Double-check the data entered in the credit memo and settlement documents. Ensure that all required fields are filled out correctly.
  Look for any inconsistencies or missing information that could be causing the error.
  
  
  
  Examine Settlement Documents:
  
  Review the settlement document associated with the credit memo. Ensure that it is complete and correctly set up.
  If necessary, recreate the settlement document to ensure that it is valid.
  
  
  
  Check Authorizations:
  
  Verify that the user attempting to process the credit memo has the necessary authorizations. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) as they may be involved in the credit memo process.
  Documentation: Review SAP documentation related to credit memos and settlements to understand the expected processes and configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the RECDCH013 error in SAP.