How To Fix RECARS003 - System did not find any valid reminder rules


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RECARS - Reminders

  • Message number: 003

  • Message text: System did not find any valid reminder rules

  • Show details Hide details
  • What causes this issue?

    There are no reminder rules assigned to this object type in Customizing.

    System Response

    It is not possible to define reminder rules for the real estate object.

    How to fix this error?

    Do one of the following in Customizing:
    In order to use the reminders function, assign the allowed reminder
    rules to the object type.
    In order to hide the reminders function for all real estate objects of
    this object type, deselect the appropriate indicator.
    Choose this <DS:SIMG.REFXVC_TIVCARSOTRR>Customizing activity</>

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RECARS003 - System did not find any valid reminder rules ?

    The SAP error message RECARS003: System did not find any valid reminder rules typically occurs in the context of the Accounts Receivable (AR) module when the system is unable to find any applicable reminder rules for a specific customer or transaction. This can happen for several reasons:

    Causes:

    1. Missing Reminder Rules: The reminder rules may not be defined in the system for the specific customer or for the company code.
    2. Incorrect Configuration: The configuration settings for reminder processing may not be set up correctly.
    3. Customer Master Data Issues: The customer master data may not be properly maintained, leading to the absence of valid reminder rules.
    4. Company Code Settings: The company code settings may not have the necessary reminder rules activated.
    5. Date or Period Issues: The date or period for which the reminder is being processed may not align with the defined rules.

    Solutions:

    1. Check Reminder Rules:

      • Go to the transaction code OBR1 (for reminder rules) and verify if the reminder rules are defined for the relevant company code and customer.
      • Ensure that the rules are active and correctly configured.
    2. Review Customer Master Data:

      • Use transaction code FD03 to display the customer master data and check if the relevant fields related to reminders are filled out correctly.
      • Ensure that the customer is assigned to the correct account group that has reminder rules.
    3. Configuration Settings:

      • Review the configuration settings in the Financial Accounting (FI) module to ensure that reminder processing is properly set up.
      • Check the settings in SPRO under Financial Accounting > Accounts Receivable and Payable > Business Transactions > Dunning > Define Dunning Areas and Dunning Procedures.
    4. Check Company Code Settings:

      • Ensure that the company code is set up to use reminder processing. This can be checked in the configuration settings for the company code.
    5. Test with Different Dates:

      • If the reminder is being processed for a specific date or period, try changing the date to see if valid reminder rules can be found.

    Related Information:

    • Transaction Codes:
      • OBR1: Define Reminder Rules
      • FD03: Display Customer Master Data
      • SPRO: Access to configuration settings
    • Documentation: Refer to SAP Help documentation for detailed guidance on reminder processing and configuration.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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