How To Fix RECABT002 - Support mode was activated

SAP Error Message - Details

• Message type: E = Error

• Message class: RECABT - Messages for BDT Applications (Cross-Application)

• Message number: 002

• Message text: Support mode was activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RECABT002 - Support mode was activated ?

  The SAP error message RECABT002 indicates that the system is currently in "Support Mode." This mode is typically activated when there are issues with the system that require special attention, such as during a system upgrade, maintenance, or when certain errors occur that necessitate a temporary halt to regular operations.
  Cause:
  
  System Maintenance: The system may be undergoing maintenance or upgrades, which can trigger the activation of support mode.
  Critical Errors: Certain critical errors or issues detected in the system can lead to the activation of support mode to prevent further complications.
  Configuration Changes: Changes in system configuration or settings that require validation may also cause the system to enter support mode.
  
  Solution:
  
  Check System Status: Verify the current status of the system and any ongoing maintenance activities. You can do this by checking the SAP system logs or consulting with your SAP Basis team.
  Review Error Logs: Look into the system logs (transaction codes like SM21 or ST22) to identify any underlying issues that may have triggered the support mode.
  Consult SAP Notes: Search for relevant SAP Notes that may provide guidance on resolving the specific issue that caused the support mode to activate.
  Contact SAP Support: If the issue persists or if you are unable to determine the cause, it may be necessary to contact SAP Support for assistance.
  Exit Support Mode: Once the underlying issues are resolved, you can exit support mode. This typically involves executing specific commands or transactions as directed by SAP documentation or support.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SNOTE (SAP Note Assistant) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and shared experiences from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to system maintenance and support mode for best practices and procedures.
  
  Always ensure that you have proper backups and that you follow your organization's change management policies when making any changes to the system.