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How To Fix RE_APPL_XI_VENUE207 - Failed to retrieve timezone information.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RE_APPL_XI_VENUE - Venue Reservation Management: Messages for Service Enabling

  • Message number: 207

  • Message text: Failed to retrieve timezone information.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RE_APPL_XI_VENUE207 - Failed to retrieve timezone information. ?

    The SAP error message RE_APPL_XI_VENUE207, which indicates a failure to retrieve timezone information, can occur in various contexts within SAP applications, particularly in modules that deal with time-sensitive data or scheduling. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Timezone Configuration: The system may not have the necessary timezone data configured, or the specific timezone required for the operation is not available.
    2. Database Issues: There may be issues with the database that stores timezone information, such as corruption or misconfiguration.
    3. User Profile Settings: The user profile may not have the correct timezone settings, leading to discrepancies when the system tries to retrieve timezone information.
    4. System Updates or Patches: Recent updates or patches may have affected the timezone data or its retrieval process.
    5. Integration Issues: If the system is integrated with other applications or services, there may be issues in the communication that prevent timezone data from being retrieved.

    Solutions:

    1. Check Timezone Configuration:

      • Navigate to the timezone settings in your SAP system (usually found in the system settings or user profile settings).
      • Ensure that the required timezones are correctly configured and available.
    2. Database Integrity Check:

      • Perform a check on the database to ensure that the timezone tables are intact and not corrupted.
      • If necessary, restore the timezone data from a backup or reconfigure it.
    3. User Profile Review:

      • Review the user profile settings to ensure that the correct timezone is set for the user experiencing the error.
      • Update the user profile if necessary.
    4. System Logs:

      • Check the system logs for any additional error messages or warnings that may provide more context about the issue.
      • Look for any recent changes or updates that might have affected timezone settings.
    5. Consult SAP Notes:

      • Search the SAP Support Portal for any relevant SAP Notes that address this specific error message. There may be patches or updates available that resolve the issue.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for your specific version to understand how timezone data is managed and configured.
    • Community Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
    • System Updates: Keep your SAP system updated with the latest patches and updates, as these often include fixes for known issues.

    By following these steps, you should be able to diagnose and resolve the RE_APPL_XI_VENUE207 error in your SAP system.

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