How To Fix RE982 - Difference between payment and document currencies exceeds tolerance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RE - Earmarked funds

  • Message number: 982

  • Message text: Difference between payment and document currencies exceeds tolerance

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RE982 - Difference between payment and document currencies exceeds tolerance ?

    The SAP error message RE982, which states "Difference between payment and document currencies exceeds tolerance," typically occurs in the context of financial transactions where there is a discrepancy between the payment amount and the document amount due to currency conversion or exchange rate differences. This error is particularly common in accounts payable and receivable processes.

    Cause:

    1. Currency Conversion Issues: The payment amount in the payment currency does not match the document amount in the document currency after conversion, exceeding the defined tolerance limits.
    2. Exchange Rate Fluctuations: If the exchange rate used for the payment differs significantly from the rate used when the document was created, it can lead to discrepancies.
    3. Tolerance Settings: The system has predefined tolerance limits for differences in currency amounts. If the difference exceeds these limits, the error is triggered.
    4. Manual Entry Errors: Incorrect manual entries during payment processing can also lead to discrepancies.

    Solution:

    1. Check Tolerance Settings: Review the tolerance settings in the configuration for currency differences. You can adjust these settings if necessary, but be cautious as this may have implications for financial controls.

      • Navigate to SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Tolerance Groups for Employees.
    2. Verify Exchange Rates: Ensure that the exchange rates used for the document and the payment are consistent. You can check the exchange rate settings in:

      • Transaction Code OB08: This allows you to view and maintain exchange rates.
    3. Review Payment Document: Check the payment document for any manual entries or adjustments that may have caused the discrepancy. Ensure that the payment amount is correct and corresponds to the document amount.

    4. Adjust Payment Amount: If the payment amount is incorrect, adjust it to match the document amount within the tolerance limits.

    5. Use a Different Payment Method: If the issue persists, consider using a different payment method that may not trigger the tolerance check.

    6. Consult with Finance Team: If you are unsure about making changes to tolerance settings or if the issue is complex, consult with your finance or accounting team for guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Incoming Payments) and FBL1N (Vendor Line Items) to analyze the transactions involved.
    • Documentation: Review SAP documentation or help files related to currency conversion and payment processing for additional insights.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide patches related to this error message.

    By following these steps, you should be able to identify the cause of the RE982 error and implement a solution to resolve it.

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