How To Fix RE969 - Document cannot be posted as document balance is not zero


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RE - Earmarked funds

  • Message number: 969

  • Message text: Document cannot be posted as document balance is not zero

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RE969 - Document cannot be posted as document balance is not zero ?

    The SAP error message RE969, which states "Document cannot be posted as document balance is not zero," typically occurs in the context of Real Estate Management (RE) or other financial postings in SAP. This error indicates that the total debits and credits in the document do not balance, which is a requirement for posting any financial document in SAP.

    Causes:

    1. Unbalanced Entries: The most common cause is that the total debits do not equal the total credits in the document. This can happen if:

      • Some line items are missing.
      • There are incorrect amounts entered in the line items.
      • There are currency conversion issues if different currencies are involved.
    2. Incomplete Document: The document may not have all the necessary line items filled out, leading to an imbalance.

    3. Posting Period Issues: Sometimes, if the posting period is closed or not open for the transaction type, it can lead to issues with posting.

    4. Configuration Issues: There may be configuration settings in the system that are causing the document to be treated as unbalanced.

    Solutions:

    1. Check Document Entries: Review the document line items to ensure that all entries are correctly filled out and that the total debits equal the total credits.

    2. Adjust Amounts: If you find discrepancies in the amounts, adjust them so that the document balances.

    3. Review Currency Settings: If the document involves multiple currencies, ensure that the currency conversion is correct and that the amounts are properly converted.

    4. Check for Missing Line Items: Ensure that all necessary line items are included in the document. If any are missing, add them to balance the document.

    5. Posting Period: Verify that the posting period is open for the transaction type you are trying to post. If it is closed, you may need to open it or post in a different period.

    6. Consult Configuration: If the issue persists, consult with your SAP configuration team to check if there are any settings that might be affecting the posting process.

    Related Information:

    • Transaction Codes: You may use transaction codes like FB50 (for general ledger postings) or RECN (for real estate management) to review and correct the entries.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for Real Estate Management or financial postings for more detailed guidance on how to handle document postings.

    By following these steps, you should be able to identify the cause of the RE969 error and take appropriate action to resolve it.

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