How To Fix RE962 - Document & / & / & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 962

• Message text: Document & / & / & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RE962 - Document & / & / & does not exist ?

  The SAP error message RE962 ("Document & / & / & does not exist") typically occurs in the context of Real Estate Management (RE) when a user attempts to access a document that the system cannot find. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Document Deletion: The document may have been deleted or archived, making it unavailable for access.
  Incorrect Document Number: The document number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary authorizations to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the document's status.
  System Configuration: The system may not be configured correctly to access certain document types.
  
  Solutions:
  
  Verify Document Number: Double-check the document number you are trying to access to ensure it is correct.
  Check Document Status: If the document has been archived or deleted, you may need to check with your system administrator or the relevant department to see if it can be restored or if there is an alternative document.
  Review Authorizations: Ensure that you have the necessary permissions to access the document. If not, contact your SAP security administrator to request the required access.
  Consult with IT Support: If the document should exist and you are still encountering the error, it may be necessary to consult with your IT support team to investigate any potential data consistency issues or system configuration problems.
  Use Transaction Codes: Utilize relevant transaction codes (like RECN or REIS) to search for the document in different ways or to check the status of the document.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to Real Estate Management, such as RECN (Real Estate Contract Management) or REIS (Real Estate Information System).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation or user manuals related to Real Estate Management for additional context on document handling and management.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.