How To Fix RE905 - SAPOFFICE user does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 905

• Message text: SAPOFFICE user does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RE905 - SAPOFFICE user does not exist ?

  The SAP error message RE905, which states "SAPOFFICE user does not exist," typically occurs when the system is unable to find a user in the SAP system that is required for SAPoffice functionalities, such as sending emails or using other office integration features.
  Cause:
  
  Missing User: The user specified in the SAPoffice configuration does not exist in the SAP user master data.
  Incorrect Configuration: The configuration settings for SAPoffice may be incorrect, pointing to a non-existent user.
  User Deactivation: The user might exist but could be deactivated or locked.
  Authorization Issues: The user may not have the necessary authorizations to perform the required actions.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction code SU01 and check if the user exists. If not, you may need to create the user.
  
  
  
  Create or Reactivate User:
  
  If the user does not exist, create a new user with the necessary roles and authorizations.
  If the user exists but is locked or inactive, unlock or reactivate the user.
  
  
  
  Verify Configuration:
  
  Check the SAPoffice configuration settings in transaction SO20 or SO21 to ensure that the correct user is specified.
  Make sure that the user specified in the configuration is the one that should be used for sending emails or other office-related tasks.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the actions required by SAPoffice. This may involve assigning appropriate roles or profiles.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, test the SAPoffice functionality to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SO20: SAPoffice Configuration
  SO21: SAPoffice Administration
  
  
  User Roles: Ensure that the user has roles that include access to SAPoffice functionalities.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.