How To Fix RDSV_SD_XX837 - No Digital Signature exists or data is not sufficient for ext. doc &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 837

• Message text: No Digital Signature exists or data is not sufficient for ext. doc &1

What causes this issue?

The BAdl BADI_RDSV_DIGITAL_SIGN_EXT_SD is currently implemented.
However, the BAdl:
Is returning data without the required Digital Signature, or
Is returning data with one or more required fields not maintained

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You must ensure the BadI is returning data including the required
digital signature and/or check that the following mandatory fields are
filled by this BadI implementation:
vbeln or vbeln_long ? External Document no
inv_no or inv_no_long ? SAF-T reporting no
print_char ? Print Characters of external doc
cert_id ? Cerificate ID for External Doc
signature ? Signature of the external Document
inv_date ? Date when external document is created
gross_total ? gross total of the external document

Procedure for System Administrators

Information for BAdl:
Enhancement Point - ES_RDSV_DIGITAL_SIGN_EXT_SD
BAdl - BADI_RDSV_DIGITAL_SIGN_EXT_SD
Interface Class - CL_RDSV_SIGN_EXT_SD ? you can check the importing and
exporting parameters in the class method.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX837 - No Digital Signature exists or data is not sufficient for ext. doc &1 ?

  The SAP error message RDSV_SD_XX837 with the description "No Digital Signature exists or data is not sufficient for ext. doc &1" typically occurs in the context of electronic document processing, particularly when dealing with EDI (Electronic Data Interchange) transactions or similar integrations.
  Cause:
  
  Missing Digital Signature: The error indicates that the document being processed does not have a digital signature, which is often required for validation and security purposes.
  Insufficient Data: The data provided for the external document (indicated by &1) may be incomplete or not meet the necessary criteria for processing.
  Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system or the integration with external systems.
  Document Type: The document type being processed may not be configured to require a digital signature, or the settings for that document type may be incorrect.
  
  Solution:
  
  
  Check Digital Signature Configuration:
  
  Ensure that the digital signature settings are correctly configured in the SAP system. This includes checking the relevant transaction codes and settings for EDI or electronic document processing.
  Verify that the digital signature is correctly set up for the document type you are processing.
  
  
  
  Validate Document Data:
  
  Review the data being sent for the external document. Ensure that all required fields are populated and that the data meets the necessary criteria.
  Check for any missing or incorrect information that could lead to the error.
  
  
  
  Review Document Type Settings:
  
  Check the configuration for the specific document type (e.g., invoices, orders) to ensure that it is set up to require a digital signature if that is the intended behavior.
  Make adjustments as necessary to the document type settings.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the issue is resolved. This may involve sending a test document to see if the digital signature is now recognized.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to EDI and digital signatures, such as WE20 (Partner Profiles), WE21 (Port Definition), and others relevant to your configuration.
  SAP Community: Engage with the SAP Community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to electronic signatures and EDI processing for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can provide deeper insights into system configurations and logs.