How To Fix RDSV_OUTPUT_XX003 - Customer &1 data cannot be read


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RDSV_OUTPUT_XX - Output validation of master data

  • Message number: 003

  • Message text: Customer &1 data cannot be read

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message RDSV_OUTPUT_XX003 - Customer &1 data cannot be read ?

    The SAP error message RDSV_OUTPUT_XX003, which states "Customer &1 data cannot be read," typically indicates that the system is unable to retrieve the data for a specific customer identified by the placeholder "&1". This error can occur in various contexts, such as during data processing, report generation, or when accessing customer-related transactions.

    Possible Causes:

    1. Customer Not Found: The customer number specified does not exist in the system.
    2. Data Inconsistency: There may be inconsistencies or corruption in the customer master data.
    3. Authorization Issues: The user may not have the necessary authorizations to access the customer data.
    4. Data Locking: The customer data might be locked by another process or user.
    5. Configuration Issues: There may be configuration issues in the system that prevent the retrieval of customer data.
    6. Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.

    Solutions:

    1. Verify Customer Existence: Check if the customer number exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code).
    2. Check Authorizations: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of your SAP security team.
    3. Review Data Locking: Investigate if the customer data is locked by another user or process. You can use transaction SM12 to check for locks.
    4. Data Consistency Check: Run consistency checks on the customer master data to identify and resolve any inconsistencies. This may involve using transaction SE11 to check the database table for errors.
    5. Check Configuration: Review the configuration settings related to customer data in the system to ensure everything is set up correctly.
    6. Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that could provide more context about the issue.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SM12, and SLG1.
    • User Authorizations: Understand the role and authorization concept in SAP to ensure users have the right access.
    • Data Management: Regularly perform data maintenance and consistency checks to prevent such issues from occurring.

    By following these steps, you should be able to diagnose and resolve the error message RDSV_OUTPUT_XX003 effectively.

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