How To Fix RDSV_OUTPUT_SD_XX024 - Different types of discount in item &1; printout may be incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_OUTPUT_SD_XX - Output of validated and signed SD documents

• Message number: 024

• Message text: Different types of discount in item &1; printout may be incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_OUTPUT_SD_XX024 - Different types of discount in item &1; printout may be incorrect ?

  The SAP error message RDSV_OUTPUT_SD_XX024 indicates that there are different types of discounts applied to a sales document item, which may lead to inconsistencies or inaccuracies in the printout of the document. This error typically arises in the context of sales and distribution (SD) processes when generating output documents such as invoices, delivery notes, or sales orders.
  Cause:
  The error is caused by the presence of multiple discount types (e.g., percentage discounts, fixed amount discounts, promotional discounts) applied to the same item in a sales document. When the system attempts to process the output for printing, it encounters difficulties in determining how to represent these different discount types correctly, leading to potential inaccuracies in the printed output.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review Discounts Applied: Check the sales document item in question to see what types of discounts have been applied. You can do this by navigating to the sales order or invoice in the SAP GUI and reviewing the item conditions.
  
  
  Consolidate Discounts: If possible, consolidate the discounts into a single type. For example, if both a percentage discount and a fixed amount discount are applied, consider using only one type of discount for clarity.
  
  
  Adjust Output Configuration: If the discounts must remain as they are, you may need to adjust the output configuration settings. This could involve modifying the output type or the associated form to handle multiple discount types correctly.
  
  
  Consult Documentation: Review SAP documentation or notes related to output processing in SD to see if there are any specific recommendations or configurations that can help manage multiple discount types.
  
  
  Test Output: After making adjustments, test the output generation again to ensure that the error does not recur and that the printout is accurate.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may provide patches or updates that address this specific error.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling multiple discount types in output processing.
  Output Forms: Familiarize yourself with the output forms used in your organization, as they may need to be customized to handle complex discount scenarios.
  User Exits or BAdIs: In some cases, you may need to implement user exits or Business Add-Ins (BAdIs) to customize the output logic for handling discounts.
  
  By following these steps, you should be able to address the error and ensure that your sales document outputs are generated correctly.