How To Fix RDSV_DS_GEN_XX152 - Cert. Serial No. for application &4 in system &1 is &2 instead of &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_DS_GEN_XX - Regulatory validation of certificates

• Message number: 152

• Message text: Cert. Serial No. for application &4 in system &1 is &2 instead of &3

What causes this issue?

The system runs a cloud service that requests a Secure Storage and
Forward (SSF) - application to sign a document with a digital signature.
The SSF-application is currently configured with a PSE-file that does
not match the legal certification data.

System Response

The SSF-application requires a system containing a
specifically-configured and certified PSE-file.
It is a legal requirement that the SSF-application must generate a
digital signature.

How to fix this error?

The Secure Storage and Forward (SSF) environment of the dedicated cloud
system must be correctly setup. This setup change must be completed by
the provider of the cloud service you use.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_DS_GEN_XX152 - Cert. Serial No. for application &4 in system &1 is &2 instead of &3 ?

  The SAP error message RDSV_DS_GEN_XX152 indicates a mismatch in the certificate serial number for a specific application in a given system. This error typically arises in the context of digital signatures or secure communications, where the system expects a certain certificate serial number but finds a different one.
  Cause:
  
  
  Certificate Mismatch: The serial number of the certificate being used does not match the expected serial number. This can happen if:
  
  The certificate has been replaced or updated without updating the corresponding configuration.
  There are multiple certificates in use, and the wrong one is being referenced.
  The system has not been properly synchronized with the certificate authority or the certificate store.
  
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system regarding the digital certificates or the trust relationship with the certificate authority.
  
  
  Expired or Revoked Certificates: The certificate in use may have expired or been revoked, leading to a mismatch.
  
  
  Solution:
  
  
  Verify Certificate: Check the certificate being used for the application in question. Ensure that the serial number matches the expected serial number indicated in the error message.
  
  
  Update Configuration: If the certificate has changed, update the configuration in the SAP system to reflect the new certificate details. This may involve:
  
  Updating the SSL configuration.
  Ensuring that the correct certificate is installed in the SAP trust store.
  
  
  
  Check Certificate Authority: Ensure that the certificate authority (CA) is correctly configured and that the SAP system trusts the CA that issued the certificate.
  
  
  Renew or Replace Certificate: If the certificate is expired or revoked, obtain a new certificate from the CA and install it in the SAP system.
  
  
  Restart Services: After making changes to the certificates or configurations, restart the relevant SAP services to ensure that the changes take effect.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Documentation: Review SAP documentation on managing digital certificates and SSL configurations.
  Logs: Examine system logs for additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the RDSV_DS_GEN_XX152 error and ensure that the correct certificate is being used for the application in your SAP system.