How To Fix RDSV_DS_GEN_XX120 - The generation of a digital signature requires data that can be signed

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_DS_GEN_XX - Regulatory validation of certificates

• Message number: 120

• Message text: The generation of a digital signature requires data that can be signed

What causes this issue?

An initial data string cannot be signed.

System Response

The system prevents the generation of a digital signature to avoid
side-effects that result in inconsistent data.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_DS_GEN_XX120 - The generation of a digital signature requires data that can be signed ?

  The SAP error message RDSV_DS_GEN_XX120 indicates that there is an issue with the generation of a digital signature due to the absence of data that can be signed. This error typically arises in scenarios where digital signatures are required for documents or transactions, such as in electronic invoicing, document management, or secure communications.
  Cause:
  The error can occur due to several reasons:
  
  Missing Data: The data that needs to be signed is either missing or not properly populated in the relevant fields.
  Incorrect Configuration: The system may not be configured correctly to generate digital signatures, including missing keys or certificates.
  Data Format Issues: The data that is supposed to be signed may not be in the correct format or structure required for the signing process.
  Authorization Issues: The user or process attempting to generate the signature may not have the necessary authorizations or permissions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Input:
  
  Ensure that all required fields and data elements that need to be signed are populated correctly. Review the document or transaction to confirm that it contains all necessary information.
  
  
  
  Review Configuration:
  
  Verify the configuration settings related to digital signatures in your SAP system. This includes checking the settings for the digital signature service, key management, and certificate configuration.
  
  
  
  Validate Data Format:
  
  Ensure that the data being signed is in the correct format. If there are specific requirements for the data structure, make sure those are met.
  
  
  
  Check Authorizations:
  
  Confirm that the user or process has the necessary authorizations to generate digital signatures. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources related to digital signatures for any specific requirements or troubleshooting steps that may apply to your situation.
  
  
  
  System Logs:
  
  Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Digital Signature Configuration: Familiarize yourself with the configuration settings for digital signatures in SAP, including how to set up keys and certificates.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Documentation: Review user manuals or guides related to the specific SAP module you are working with, as they may contain information on digital signature requirements.
  
  By following these steps, you should be able to identify and resolve the cause of the RDSV_DS_GEN_XX120 error in your SAP system.