How To Fix RDPT062 - The redemption frequency entry is missing in RS set &1 for ID number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RDPT - Messages for Redemption Schedules for Securities Class Data

• Message number: 062

• Message text: The redemption frequency entry is missing in RS set &1 for ID number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDPT062 - The redemption frequency entry is missing in RS set &1 for ID number &2 ?

  The SAP error message RDPT062 indicates that there is a missing entry for the redemption frequency in the relevant RS (Redemption Set) for a specific ID number. This error typically occurs in the context of managing loyalty programs, promotions, or similar functionalities where redemption frequencies are defined.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the redemption frequency has not been defined in the system for the specified RS set and ID number.
  Incorrect Data Entry: There may be a typo or incorrect entry in the configuration settings that leads to the system not being able to find the required redemption frequency.
  Data Migration Issues: If data has been migrated from another system or if there have been recent changes to the configuration, it is possible that some entries were not transferred correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings for the RS set in question.
  Ensure that the redemption frequency is defined for the specified ID number.
  If it is missing, create a new entry for the redemption frequency.
  
  
  
  Review Data Entries:
  
  Verify that the ID number and RS set are correctly entered and correspond to existing records in the system.
  Correct any discrepancies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to set up redemption frequencies properly.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data entries, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to loyalty programs or promotions to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings.
  
  By following these steps, you should be able to resolve the RDPT062 error and ensure that the redemption frequency is correctly set up in your SAP system.