How To Fix RDM_OPT_PROMO_IN014 - No default values defined for media type &1 and customer type &2

RDM_OPT_PROMO_IN014 - Overview

• Message type: E = Error

• Message class: RDM_OPT_PROMO_IN - Demand Management Promotion Inbound Interface

• Message number: 014

• Message text: No default values defined for media type &1 and customer type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_PROMO_IN014 - No default values defined for media type &1 and customer type &2 ?

  The SAP error message RDM_OPT_PROMO_IN014 indicates that there are no default values defined for a specific media type and customer type combination in the context of promotional activities or related processes. This error typically arises in the Retail Data Management (RDM) module when trying to process promotions or offers.
  
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system lacks the necessary configuration for the specified media type and customer type. This means that the system does not know how to handle promotions for the given combination.
  Incorrect Data Entry: There may be an issue with the data entry where the media type or customer type is incorrectly specified or does not exist in the system.
  Master Data Issues: The relevant master data for media types or customer types may not be properly maintained or may be missing.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for promotions in your SAP system.
  Ensure that default