How To Fix RDM_OPT_PROMO_IN001 - Customer type &1 is not defined

RDM_OPT_PROMO_IN001 - Overview

• Message type: E = Error

• Message class: RDM_OPT_PROMO_IN - Demand Management Promotion Inbound Interface

• Message number: 001

• Message text: Customer type &1 is not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_PROMO_IN001 - Customer type &1 is not defined ?

  The SAP error message RDM_OPT_PROMO_IN001 indicates that a customer type specified in a promotion or pricing condition is not defined in the system. This typically occurs in the context of promotions or discounts where the system expects a specific customer type to be available for processing.
  
  Cause:
  
  Undefined Customer Type: The customer type referenced in the promotion or pricing condition does not exist in the system.
  
  Configuration Issues: There may be a configuration issue where the customer type has not been properly set up in the relevant master data.
  Data Entry Error: There could be a typo or incorrect entry in the promotion setup that references a non-existent customer type.
  
  
  Solution:
  
  
  Check Customer Type Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the SPRO transaction).
  Ensure that the customer type in question is defined and properly configured.
  
  
  
  Review Promotion Setup:
  
  Go to the promotion or pricing condition setup where the error is occurring.
  Verify that the customer