How To Fix RDM_OPT_INBOUND022 - Bonus buy &1: External number range interval cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_OPT_INBOUND - Import Framework Message Class

• Message number: 022

• Message text: Bonus buy &1: External number range interval cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_OPT_INBOUND022 - Bonus buy &1: External number range interval cannot be determined ?

  The SAP error message RDM_OPT_INBOUND022 typically indicates that there is an issue with the external number range interval for a bonus buy promotion in the Retail Data Management (RDM) module. This error occurs when the system is unable to determine the appropriate external number range for processing the bonus buy promotion.
  Cause:
  
  Missing Number Range Configuration: The external number range for the bonus buy promotion may not be configured in the system.
  Incorrect Number Range Assignment: The number range might be incorrectly assigned or not linked to the relevant promotion type.
  Authorization Issues: There may be authorization issues preventing the system from accessing the number range.
  Data Inconsistencies: There could be inconsistencies in the data related to the promotion or the number range settings.
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects) and check the configuration for the relevant number range object associated with bonus buys.
  Ensure that the number range is defined and that there are intervals set up for it.
  
  
  
  Assign Number Range:
  
  If the number range is missing, you may need to create a new number range interval or assign an existing one to the bonus buy promotion.
  This can typically be done in the customizing settings under the relevant area for promotions or bonus buys.
  
  
  
  Review Promotion Settings:
  
  Check the settings for the specific bonus buy promotion to ensure that it is correctly configured to use the defined number range.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and use the number range. This can be checked in the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring number ranges for promotions in your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: For managing number ranges.
  SPRO: For accessing the SAP Customizing Implementation Guide (IMG) to configure settings.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Support: If the issue persists after checking the configurations, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message RDM_OPT_INBOUND022 and ensure that the bonus buy promotions can be processed correctly.