How To Fix RDM_BBY243 - Bonus buy with total discount cannot also have discount on Get line item

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 243

• Message text: Bonus buy with total discount cannot also have discount on Get line item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY243 - Bonus buy with total discount cannot also have discount on Get line item ?

  The SAP error message RDM_BBY243 indicates that there is a conflict in the pricing conditions for a bonus buy promotion. Specifically, it states that if a total discount is applied to a bonus buy, you cannot also apply a discount on the "Get" line item of that promotion. 
  Cause:
  This error typically arises in scenarios where:
  
  A bonus buy promotion is set up with a total discount applied to the bonus item.
  The promotion also attempts to apply a discount on the "Get" item, which is not allowed according to the promotion rules defined in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Promotion Setup: Check the configuration of the bonus buy promotion in the SAP system. Ensure that the promotion rules are correctly defined and that they do not conflict with each other.
  
  
  Adjust Discounts: 
  
  If you want to keep the total discount on the bonus item, remove any additional discounts on the "Get" item.
  Alternatively, if you need to apply a discount on the "Get" item, consider removing the total discount from the bonus item.
  
  
  
  Test Changes: After making adjustments, test the promotion in a controlled environment to ensure that it works as expected without triggering the error.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on setting up bonus buy promotions and the associated discount rules.
  
  
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and business requirements.
  
  
  Related Information:
  
  SAP Pricing Conditions: Understanding how pricing conditions work in SAP can help in configuring promotions correctly.
  Promotion Types: Familiarize yourself with different types of promotions (e.g., bonus buy, volume discounts) and their rules.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  
  By following these steps, you should be able to resolve the RDM_BBY243 error and ensure that your bonus buy promotions function correctly within the SAP system.