How To Fix RDM_BBY189 - Definition of total discount aborted by user

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 189

• Message text: Definition of total discount aborted by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY189 - Definition of total discount aborted by user ?

  The SAP error message RDM_BBY189: Definition of total discount aborted by user typically occurs in the context of pricing and discount definitions within the SAP system, particularly in the SAP Revenue Accounting and Reporting (RAR) module or similar areas where discounts are managed.
  Cause:
  This error message indicates that the process of defining or calculating a total discount was interrupted or canceled by the user. This can happen for several reasons, including:
  
  User Intervention: The user may have manually aborted the process while it was running.
  System Timeout: The process may have taken too long, leading to a timeout or user cancellation.
  Configuration Issues: There may be issues with the configuration of discount definitions or pricing procedures that lead to the process being aborted.
  Data Issues: Inconsistent or incorrect data related to discounts or pricing may cause the system to halt the process.
  
  Solution:
  To resolve this error, consider the following steps:
  
  Check User Actions: Verify if the user intentionally aborted the process. If so, understand the reason behind the cancellation.
  Review Configuration: Check the configuration settings for discounts and pricing in the SAP system. Ensure that all necessary parameters are correctly set up.
  Data Validation: Validate the data related to discounts and pricing. Look for any inconsistencies or errors that may cause the process to fail.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about why the process was aborted.
  Re-run the Process: If the issue was a one-time occurrence, try to re-run the process to see if it completes successfully.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  User Training: Ensure that users are trained on how to properly handle discount definitions and understand the implications of aborting processes.
  System Performance: Monitor system performance to ensure that it is not causing delays that lead to user cancellations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.