How To Fix RDM_BBY071 - The entered discount value refers to the whole basket

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 071

• Message text: The entered discount value refers to the whole basket

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY071 - The entered discount value refers to the whole basket ?

  The SAP error message RDM_BBY071, which states "The entered discount value refers to the whole basket," typically occurs in the context of pricing and discounting in SAP systems, particularly in the Retail or Sales and Distribution modules. This error indicates that the discount value you are trying to apply is not valid for the specific context in which you are working, often because it is being applied at an inappropriate level (e.g., at the item level instead of the basket level).
  Cause:
  
  Incorrect Discount Application: The discount you are trying to apply is intended for the entire basket (total order) but is being applied to individual items or a subset of items.
  Configuration Issues: The system may be configured to expect discounts to be applied at a specific level (e.g., item level vs. basket level).
  Data Entry Error: There may be a mistake in how the discount is being entered, such as entering a discount meant for the whole basket at the item level.
  
  Solution:
  
  Review Discount Application: Ensure that you are applying the discount at the correct level. If the discount is meant for the entire basket, make sure you are applying it in the appropriate section of the transaction.
  Check Configuration: If you have access to system configuration, check the settings related to discounts and pricing. Ensure that the system is set up to handle discounts as intended.
  Consult Documentation: Refer to SAP documentation or user manuals for guidance on how to apply discounts correctly in your specific context.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and usage.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on how to handle discounts in your version of SAP.
  User Training: Ensure that users are trained on how to apply discounts correctly within the system to avoid similar errors in the future.
  Testing: If changes are made to the configuration or processes, conduct thorough testing to ensure that discounts are applied correctly without triggering errors.
  
  By following these steps, you should be able to resolve the RDM_BBY071 error and apply discounts correctly in your SAP system.